Sharing our experience at St. Luke's Medical Center BGC.
St. Luke’s Medical Center easily comes to mind if you are looking for a
world-class and top-quality medical treatment facility in Metro Manila (or the
entire Philippines). It’s a name that many generations of Filipinos have come
to rely on when it comes to their health and well-being.
3 Reasons Why We Love St. Luke’s Medical Center BGC
Our St. Luke’s Medical Center experience
Both our babies were born at St. Luke’s Medical Center in Bonifacio Global
City (BGC) in Taguig City. Like many other new parents, St. Luke's was the
hospital that we trusted for the safe and healthy delivery of our children.
With our little Rafa |
Furthermore, it was also more convenient for us because our ob-gyn is based in
St. Luke’s Medical Center (she has clinics in both the Quezon City and BGC
locations). As such, all our check-ups and consultations were done at either
of these hospitals.
When we were finally admitted, our experience at St. Luke’s Medical Center has
been generally smooth.
One issue though that we had to contend with was the quite long time before we
were transferred from the OB-complex to the regular room, which happened
during both times that Khris gave birth at St. Luke’s. Other than that, we
were mostly without headaches.
The room
For our firstborn, we were billeted at a semi-private room that came with the
delivery package that we availed of. It was a big room, in fact, good for two,
and was all to ourselves for the entire duration of our stay at the hospital.
Private room |
One of the nurses told us that to ensure the comfort of patients in
semi-private rooms, they would be booked in such a way that there is only one
occupant per room until all of the rooms have been filled. Only then will the
nurses begin to put another patient in the occupied rooms.
Most of the time, the semi-private rooms hardly get filled, so it would seem
like the patients are using a private room.
The TV in our room |
For our second baby though, we decided to get the smallest private room
because we realized that it was not too expensive at around P2000++ per night
after all. We wanted to try it and also to ensure maximum comfort during our
stay.
Sleeping couch |
By the way, the semi-private room did not have a provision for a companion’s
bed so I slept on the floor (I was a bit scared of sleeping in the other bed
because, well, I thought there might be ghosts around). The private room had a
small sofa bed which was comfortable enough to sleep on, as well as cable TV
to keep us entertained.
Bathroom |
All rooms had a personal refrigerator and a bathroom fitted with a shower and
toilet. Bath amenities and tissue paper rolls are complimentary and regularly
replenished.
What we love at St. Luke’s Medical Center
I can think of many reasons to love St. Luke's but here are our top three:
1. Our obstetrician
First, and above anything else, we loved our obstetrician at St. Luke’s
Medical Center. She is
Dr. Maria Asuncion “Jing” Fernandez, who had been nothing but caring, helpful, patient, supportive, and
encouraging of us throughout our fertility journey.
We liked how soothing she is to talk to, which helped us a lot, especially
during the time when we felt like our hope was getting weak.
When we were at the hospital, she would check on us no matter how late it was.
She would talk to us, give recommendations, and check on our baby. I still
remember our last conversation with her, which was about hypertension. I hope
we can visit her someday after the pandemic.
2. The hospital's superior facilities
There’s no question that St. Luke’s Medical Center's facilities are of
superior quality. They are state-of-the-art, definitely giving assurance to
patients that they are getting some of the best medical services in the
country (or possibly even beyond).
Painting |
I could not help but compare it to a hospital near our home in Quezon City. I
would not call that particular neighborhood hospital cheap because the
services are quite expensive but the state of the building itself and the
facilities are dismal – the hallways are dark, the floors are grimy, and the
facilities look like they have seen better days. I realized that, indeed, you
pay for quality.
At St. Luke’s Medical Center in BGC, visitors are welcomed by a spacious and
well-lit lobby and the overall well-maintained state of the hospital.
The delivery room looks modern and equipped with advanced medical equipment.
Again, the overall excellent condition of the room gives the affirmation and
the peace of mind to patients that they, as well as their babies, will be
alright and well-taken care of.
What we also liked here was that the rooms were cleaned and sanitized
regularly, the floors were kept shiny and unblemished, the beddings and
pillows were clean and white, and the bathroom was maintained spotless.
3. The attentive medical staff
Most of the nurses that we encountered t St. Luke’s Medical Center were very
friendly and helpful. They would gladly assist us with feeding and bathing our
baby.
It was a nurse who taught me how to pick up, how to carry, and how to bathe a
baby. They assisted Khris on how to properly breastfeed a baby. They would
also patiently answer our questions even if it was late at night or early in
the morning.
Where to eat at St. Luke’s
If you are staying at St. Luke’s Medical Center and thinking of where to eat,
you can check out the rows of restaurants on the ground floor and at the
mezzanine. Our favorites here were
Plan B Café
and
Café Mary Grace.
Grilled sausage meal from Plan B Café
|
For more choices, head over to the cafeteria on the fifth floor. There are
rice meals, sandwiches, pasta, and desserts. I used to buy rice meals here.
What’s funny though was that the menu had not changed since our first baby was
born. It was the same when our second baby was born but I’m not complaining
because the food was good.
If you want fast food and other inexpensive options, there are many
restaurants around the hospital.
On the other hand, we loved eating
Sweet Tomato Grill
at St. Luke’s Medical Center in Quezon City. We liked to try the various
noodle dishes and pair them with our favorite lechon kawali and gambas. After
our meal, we would have coffee and dessert. That was our routine and it was
one of our best memories at St. Luke’s Quezon City.
Location and contact numbers
St. Luke’s Medical Center is located at the following addresses:
St. Luke's Medical Center - Quezon City
279 E Rodriguez Sr. Ave. Quezon City, 1112
Telephone number: 8-723-0101
St. Luke's Medical Center - Global City
Rizal Drive cor. 32nd St. and 5th Ave., Taguig, 1634
Telephone number: 8-789-7700
St. Luke's Medical Center Extension Clinic
1177 J. Bocobo Street, Ermita, Manila
Telephone numbers: 8-521-0020 / 8-521-8674
Epilogue
St. Luke’s Medical Center is a first-rate hospital offering one of the most
excellent medical services in the Philippines. It’s definitely expensive but
you get your money’s worth because you are assured of the best attention and
care. Do not worry though because they accept SSS, Philhealth, and other
medical insurance services.
Then again, healthcare in the Philippines is not cheap. You would always need
a significant sum of money when undergoing treatment. In the end, it’s up to
you where you want to avail of it.
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